How It Works

Set it up once.
Let it run forever.

AURA automates the entire feedback and loyalty loop — from the moment an attendee checks in to the moment they come back.

Events & Promoters View Pricing →
Events & Promoters

Authorize once. Everything runs itself.

Connect your ticketing once. Every event from that moment — check-ins, surveys, rewards, reports — happens without you.

1
Setup — Once, Then Done

Get us your info — however your event works

Tell us your setup: survey questions, reward structure, timing. Depending on your event, attendees check in at the door or you upload the list beforehand. Either way, once it’s done it’s done — AURA takes it from there and every future event is covered.

Door check-inPre-uploaded listCustom questions✓ One-time setup
2
During the Event

Completely custom survey sent — right before the end

While the event is still going, your fully custom survey goes out to every attendee. Timed so they respond on the spot, while the experience is fresh — and so they can still receive their reward before they leave.

Completely customUnlimited questions✓ Timed before end of eventNo follow-up needed
3
Automatically

Rewards go out — your rules, zero manual work

You decide the structure: everyone gets something, a lottery picks winners, or only certain respondents qualify. Whatever you choose, AURA handles delivery automatically. No spreadsheets, no manual sends, no follow-up.

Everyone rewardedLottery drawConditional rewards✓ Always automatic
4
Post-Event Report

Full report delivered

A real analyst — not AI — delivers a written report for every event. Attendance trends, sentiment analysis, data segmentation, what worked, what didn’t, and where to focus next time. You get it automatically, ready to share with your team, your venue, or your sponsors. Every report also includes a sponsor-ready slide deck built from your own data.

Any concerns are separated and categorized by severity — giving you the context to investigate and respond appropriately.

Human-writtenTrend spottingData segmentationSeverity breakdownSponsor slide deck
See Events Pricing →

What runs automatically — every time

Once configured, every one of these happens without you — for every event.

Events

SMS Surveys

Sent after every event. Timed perfectly. Your questions, their honest answers.

Events

Reward Delivery

Qualifying attendees get their reward automatically. No staff involvement, no manual tracking.

Events

Issue Alerts

Low ratings are separated and categorized by severity in your post-event report — giving you the full picture to investigate and respond appropriately.

Events

Dashboard Updates

Every check-in, response, and reward logged in real time. Always current when you log in.

Plus Plans

Human-Written Reports

Real analysis by a real person. Delivered per event, not AI-generated summaries.

Questions

Common questions

How long does setup actually take?+
Allow approximately 5 minutes for general onboarding. After that, everything runs without you.
Do attendees need to download an app?+
No. Surveys are sent and received by SMS. Nothing for attendees to install or sign up for — ever.
What’s the difference between Pilot and Pilot Plus plans?+
Pilot includes all automation — surveys, rewards, alerts, and dashboard. Pilot Plus adds human-written reports: real analysis by a real person, not AI. This also includes trend spotting, data segmentation, and a sponsor-ready slide deck.
Can I change my survey questions after setup?+
Yes. Update questions, reward milestones, and alert settings any time from your dashboard. Changes take effect immediately for future events.
How do I access my dashboard after signing up?+
After payment, you’ll receive an email with your login credentials and a link to your AURA dashboard, along with a quick onboarding guide to get your first event set up.

Ready to run it on autopilot?

Set up in minutes. Running before your next event.

See Pricing → Talk to Us
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