Set it up once.
Let it run forever.
AURA automates the entire feedback and loyalty loop — from the moment a guest or attendee arrives to the moment they come back.
Authorize once. Everything runs itself.
Tell us your setup once. Every guest interaction from that moment — opt-ins, surveys, rewards, reports — happens without you.
Tell us how your business works — we handle the rest
Share your setup: survey questions, reward structure, and timing. Depending on your business type, guests opt in at check-in, checkout, or after their visit. Either way, once it’s configured it’s done — AURA takes it from there and every future event, stay, or visit is covered automatically.
Your fully custom survey goes out — at exactly the right moment
Your survey is timed to go out while the experience is still fresh. Guests respond on the spot, before the feeling fades, and receive their reward automatically for completing it.
Rewards go out — your rules, zero manual work
You decide the structure: everyone gets something, a lottery picks winners, or only certain respondents qualify. Whatever you choose, AURA handles delivery automatically. No spreadsheets, no manual sends, no follow-up from your team.
Full report delivered — before the next one begins
A real analyst — not AI — delivers a written report after every event, stay cycle, or review period. Guest sentiment, attendance trends, data segmentation, what worked, what didn’t, and what to focus on next. Ready to share with your team, your partners, or your sponsors.
Any concerns are separated and categorized by severity — giving you full context to investigate and respond before a private frustration becomes a public post.
What runs automatically — every time
Once configured, every one of these happens without you — for every event, stay, or visit.
SMS Surveys
Sent at the right moment for every client type. Timed perfectly. Your questions, their honest answers.
Reward Delivery
Qualifying guests get their reward automatically. No staff involvement, no manual tracking.
Issue Alerts
Low ratings are separated and categorized by severity in your report — giving you the full picture to respond before it goes public.
Dashboard Updates
Every opt-in, response, and reward logged in real time. Always current when you log in.
Human-Written Reports
Real analysis by a real person — not AI. Delivered per event or review cycle with trend spotting, sentiment analysis, and data segmentation.
Question & Reward Strategy
We help you decide what to ask and what to offer — so you capture the data that actually matters to your business.
Common questions
Ready to run it on autopilot?
Set up in minutes. Running before your next event, stay, or service.