Set it up once.
Let it run forever.
AURA automates the entire feedback and loyalty loop — from the moment a customer visits to the moment they come back.
Your customers, finally understood
Every visit captured. Every piece of feedback collected. Rewards issued. All without lifting a finger after setup.
You define everything upfront
Write your survey questions, set reward milestones, and choose alert thresholds. Takes 15 minutes. You never touch it again.
Customer checks in — no app needed
Via your POS system or a QR code at the table. Takes seconds. No app download, no staff involvement, nothing to remember.
SMS survey sent — your questions, their honest answers
A personalized SMS goes out after each visit. Short, timed perfectly. Responses are logged to your dashboard automatically — not posted anywhere public.
Low rating? You’re alerted instantly
If a customer rates poorly, AURA flags it immediately — with severity level, visit history, and context. You can reach out before they tell anyone else.
Reward issued automatically — no staff, no codes to track
Customer hits the milestone you set? AURA sends the reward. No one on your team does anything. Define once, runs forever.
Dashboard shows everything, alerts you when needed
Visit trends, satisfaction scores, retention rates, reward activity — all in one place. Log in when you want. Or don’t — AURA tells you when something needs attention.
Also built for events & promoters
Connect Eventbrite once — every event from that point runs on autopilot.
Authorize once. Everything runs itself.
Connect Eventbrite once. Every event from that moment — check-ins, surveys, rewards, reports — happens without you.
Connect Eventbrite — once, covers everything
Authorize AURA to read your Eventbrite account. Every event you create from that point forward is automatically covered. No per-event setup ever.
Attendees check in — verified, automatic
When attendees check in, AURA captures verified data tied to their Eventbrite ticket. Real people only. No manual data entry, nothing for your staff to do.
Completely custom survey sent automatically
After the event, your fully custom survey goes to every checked-in attendee. Unlimited questions, your exact wording, your timing. Delivered automatically. You’re home before responses start coming in.
Rewards sent to every qualifying attendee
Early bird discounts for next events, giveaway entries, exclusive codes — AURA handles delivery automatically to every attendee who qualifies. No spreadsheets, no manual sends.
Human-written report with trend spotting & data segmentation
On Plus plans, a real analyst delivers a written report per event — not AI. Attendance trends, sentiment analysis, data segmentation, and a sponsor-ready slide deck. Done before your next event.
What runs automatically — every time
Once configured, every one of these happens without you — for every visit or event.
SMS Surveys
Sent after every visit or event. Timed perfectly. Your questions, their honest answers.
Reward Delivery
Milestone reached? Reward sent automatically. No staff involvement, no manual tracking.
Issue Alerts
Low rating received? You’re notified instantly with severity level, visit count, and full context.
Dashboard Updates
Every check-in, response, and reward logged in real time. Always current when you log in.
Human-Written Reports
Real analysis by a real person. Delivered on schedule, not AI-generated summaries.
Common questions
Ready to run it on autopilot?
Restaurants get a 5-day free trial. Events start immediately after a quick onboarding call.