AURA — Ask. Understand. Respond. Act.
AURA Dashboard 94% Satisfaction 3.2k Responses 87% Return Rate Amazing experience! Verified attendee · 2 min ago Alert: Low rating received Severity: Medium · Repeat attendee Review now ★★★★★ Submit SMS Survey Reward Issued Free Entry — Code: AURA-7X Sent automatically
A
Ask
The right questions, to the right people
U
Understand
Real patterns, not guesswork
R
Respond
Before issues go public
A
Act
Data-backed decisions

Automated attendee feedback, loyalty, and insight — for events and promoters. Connect once. Let it run.

AURA Dashboard Satisfaction 94% ↑2.4% Responses 3.2k ↑180 Return Rate 87% ↑5% ATTENDEES THIS EVENT RECENT FEEDBACK Incredible event! 2 min ago Lines were a bit long 14 min ago Reward redeemed 32 min ago Alert: Low rating received Rated 2/5 — Medium severity. Repeat attendee. Flagged for follow-up. Review SMS SURVEY Submit REWARD ISSUED Free Entry Code: AURA-7X2K Sent automatically No staff involvement POST-EVENT REPORT Human-written Not AI. Real analysis. Plus plans only

The problem

Most promoters find out
something’s wrong too late

An attendee leaves unhappy. They say nothing to you. Days later, there’s a public post. AURA closes that gap — privately, automatically, before it costs you your reputation.

Catch it before it goes public

Unhappy attendees reach you — not a review platform.

Stop guessing, start knowing

Real patterns from real attendees — what worked, what didn’t.

Verified feedback only

Only confirmed ticket holders get surveyed.

WITHOUT AURA Attendee leaves unhappy No channel to reach you Negative post goes public Public. Permanent. You find out later Damage already done WITH AURA Attendee checks in Captured automatically Survey sent privately Automatic. Your questions. You receive the feedback Issue resolved. Attendee kept. “Preventing one bad review pays for this service for an entire year.” The ROI is immediate and measurable.

How it works

Authorize once.
Everything else runs itself.

Post-event SMS Sent automatically
Events & Promoters

Authorize once. Everything after runs on its own.

Every check-in, survey, reward, and report from that point runs automatically. No follow-up. No manual steps. Done before you’ve finished packing up.

1

Connect your ticketing once — every future event is covered from that moment

2

Attendees check in at the door — verified data captured, nothing for you to do

3

Survey goes out automatically — your questions, your timing, no follow-up needed

4

Rewards sent, reports ready — insight delivered before the night is over

See Pricing →

What you get

Everything running.
Nothing to manage.

Every feature is built to run without you once it’s set up.

Events

Live Dashboard

Check-ins, scores, rewards, trends — always current, always yours.

Events

Automated SMS Surveys

Your questions, timed perfectly after each event. Answers logged automatically.

Events

Hands-Off Rewards

Define once. Codes, entries, perks — issued and tracked with zero effort.

Events

Issue Alert System

Every low rating is highlighted and sorted by severity the moment it comes in. Once it goes public, we can’t help — this is how you stay ahead of it.

Events

Your Questions, Your Way

Ask exactly what matters. Real answers from verified ticket holders, every time.

1
One bad public post can follow
your event brand for years
350+
Attendees? Submit an inquiry —
we scope every large event individually
100%
Verified — only confirmed ticket holders
get surveyed

Your next event deserves
to be understood.

AURA runs in the background — collecting insight, issuing rewards, catching issues — so you never have to.

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