AURA — Ask. Understand. Respond. Act.
AURA Dashboard 94% Satisfaction 3.2k Responses 87% Return Rate Amazing experience! Verified customer · 2 min ago Alert: Low rating received Severity: Medium · Repeat customer Review now ★★★★★ Submit SMS Survey Reward Issued Free Drink — Code: AURA-7X Sent automatically Eventbrite Connected ✓
A
Ask
The right questions, to the right people
U
Understand
Real patterns, not guesswork
R
Respond
Before issues go public
A
Act
Data-backed decisions

Automated feedback, loyalty, and insight — for restaurants and events. Set it up once. Let it run.

AURA Dashboard Satisfaction 94% ↑2.4% Responses 3.2k ↑180 Return Rate 87% ↑5% VISITS THIS MONTH RECENT FEEDBACK Amazing experience! 2 min ago Wait was a bit long 14 min ago Reward redeemed 32 min ago Alert: Low rating received Rated 2/5 — Medium severity. 3rd visit. Flagged for follow-up. Review SMS SURVEY Submit REWARD ISSUED Free Drink Code: AURA-7X2K Sent automatically No staff involvement BI-WEEKLY REPORT Human-written Not AI. Real analysis. Plus plans only

The problem

Most businesses find out
something’s wrong too late

A customer leaves unhappy. They say nothing. Three days later, there’s a public review. AURA closes that gap — privately, automatically, before it costs you.

Catch it before it goes public

Unhappy guests reach you — not a review platform.

Stop guessing, start knowing

Real patterns from real customers — what’s working, what isn’t.

Verified feedback only

Only confirmed customers and attendees get surveyed.

WITHOUT AURA Guest leaves unhappy No channel to reach you 1-star review posted Public. Permanent. You find out later Damage already done WITH AURA Guest checks in Captured automatically Survey sent privately Automatic. Your questions. You receive the feedback Issue resolved. Guest kept. “Preventing one bad review pays for this service for an entire year.” The ROI is immediate and measurable.

Who it’s for

Built for restaurants.
Built for events. Built to run itself.

Check in Survey sent After every visit Reward issued Automatically
Restaurants

Your customers, finally understood

AURA tells you what customers actually think, catches friction before it goes public, and keeps the ones you’ve worked to earn.

1

Customer checks in — no app, no friction

2

Feedback collected after the visit — your questions, answered by real customers

3

Reward issued automatically — milestones you define, zero staff involvement

4

Dashboard shows the full picture — visits, scores, patterns, retention risk

Start Free Trial →
Eventbrite Connected ✓ Post-event SMS Sent automatically
Events & Promoters

Authorize once. Everything else runs itself

Connect Eventbrite once. Every check-in, survey, and reward from that point runs on its own.

1

Connect Eventbrite once — every future event covered from that moment

2

Attendees check in at the door — verified data captured, nothing for you to do

3

Survey goes out automatically — your questions, your timing, no follow-up needed

4

Rewards sent, reports ready — done before you’ve finished packing up

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What you get

Everything running.
Nothing to manage.

Every feature is built to run without you once it’s set up.

Restaurants + Events

Live Dashboard

Visits, scores, rewards, trends — always current, always yours.

Restaurants + Events

Automated SMS Surveys

Your questions, timed perfectly. Answers come back logged automatically.

Restaurants + Events

Hands-Off Rewards

Define once. Free items, codes, entries — issued and tracked with zero effort.

Restaurants

Issue Alert System

Low ratings flagged directly to you — sorted by severity before going anywhere public.

Events

Eventbrite Integration

Authorize once. Every event after that runs automatically.

Restaurants + Events

Your Questions, Your Way

Ask exactly what matters to your clients. Real answers from real customers, every time.

1
One bad review can cost a local
business thousands in lost revenue
5 days
Free trial for restaurants —
no commitment to start
100%
Verified — only real customers
and attendees get surveyed

Your next customer
deserves to come back.

AURA runs in the background — collecting insight, issuing rewards, catching issues — so you never have to.

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