AURA — Ask. Understand. Respond. Act.
AURA Dashboard 94% Satisfaction 3.2k Responses 87% Return Rate Amazing experience! Verified guest · 2 min ago Alert: Low rating received Severity: Medium · Repeat guest Review now ★★★★★ Submit SMS Survey Reward Issued Free Entry — Code: AURA-7X Sent automatically
A
Ask
The right questions, to the right people
U
Understand
Real patterns, not guesswork
R
Respond
Before issues go public
A
Act
Data-backed decisions

Automated guest and attendee feedback, loyalty, and insight — for events, hotels, restaurants, and beyond. Authorize once. Let it run.

AURA Dashboard Satisfaction 94% ↑2.4% Responses 3.2k ↑180 Return Rate 87% ↑5% GUESTS THIS PERIOD RECENT FEEDBACK Incredible experience! 2 min ago Wait times were a bit long 14 min ago Reward redeemed 32 min ago Alert: Low rating received Rated 2/5 — Medium severity. Repeat guest. Flagged for follow-up. Review SMS SURVEY Submit REWARD ISSUED Free Entry Code: AURA-7X2K Sent automatically No staff involvement POST-EVENT REPORT Human-written Not AI. Real analysis.

The problem

Most businesses find out
something’s wrong too late

A guest leaves unhappy. They say nothing to you. Days later, there’s a public post. AURA closes that gap — privately, automatically, before it costs you your reputation — whether you run events, a hotel, a restaurant, or a venue.

Catch it before it goes public

Unhappy guests reach you — not a review platform.

Stop guessing, start knowing

Real patterns from real guests — what worked, what didn’t.

Verified feedback only

Only confirmed guests and attendees get surveyed — no noise.

WITHOUT AURA Guest leaves unhappy No channel to reach you Negative post goes public Public. Permanent. You find out later Damage already done WITH AURA Guest opts in Captured automatically Survey sent privately Automatic. Your questions. You receive the feedback Issue resolved. Guest kept. “Preventing one bad review pays for this service for an entire year.” The ROI is immediate and measurable.

How it works

Authorize once.
Everything else runs itself.

Post-visit SMS Sent automatically
Events · Hotels · Restaurants · Venues

Authorize once. Everything after runs on its own.

Every opt-in, survey, reward, and report from that point runs automatically. No follow-up. No manual steps. Done before your guests have even made it home.

1

Set up your account once — every future event, stay, or visit is covered

2

Guests opt in at their moment — check-in, checkout, post-meal — captured automatically

3

Survey goes out automatically — your questions, your timing, no follow-up needed

4

Rewards sent, reports ready — insight delivered before the experience fades

See Pricing →

What you get

Everything running.
Nothing to manage.

Every feature is built to run without you once it’s set up.

All Plans

Live Dashboard

Check-ins, scores, rewards, trends — always current, always yours.

All Plans

Automated SMS Surveys

Your questions, timed perfectly after each event, stay, or visit. Answers logged automatically.

All Plans

Hands-Off Rewards

Define once. Codes, entries, perks — issued and tracked with zero effort from your team.

All Plans

Issue Alert System

Every low rating is flagged and sorted by severity the moment it arrives. Once it goes public, it’s too late — this keeps you ahead of it.

All Plans

Your Questions, Your Way

Ask exactly what matters to your business. Real answers from verified guests, every time.

All Plans

Human-Written Reports

A real analyst delivers trend spotting, sentiment analysis, and data segmentation — not AI. Ready before your next event or review cycle.

1
One bad public post can follow
your brand for years
60s
Average survey completion time —
guests answer before the moment fades
100%
Verified — only confirmed guests
and attendees get surveyed

Your guests are already forming opinions.
Find out what they are.

AURA runs in the background — collecting insight, issuing rewards, catching issues — so you never have to wait to find out.

Scroll to Top